Case Study
Commercial Bank Digital Wallet
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Client
A mid-tier South Asian bank expanding into rural digital finance.
Challenge
- Manual onboarding and poor mobile UX
- Low transaction success in low-bandwidth areas
- No fraud detection or automated audit trail
Solutions Delivered by Netlogg
- Lightweight, multilingual mobile wallet app (Android & iOS)
- Biometric onboarding and Aadhaar-based e-KYC
- End-to-end encryption and PCI-DSS compliance
- Integrated real-time transaction validation engine
Results
- Onboarding success rate rose by 45%
- Transaction speed increased by 60%
- Fraud rate decreased by 80%
- App adoption expanded into 3 new underserved regions
32%
uplift in customer
engagement
18%
improvement in cross-
sell conversions
Cart Rate
Significant drop in
abandoned cart rate
